Of course if the product is faulty we will replace the product, or if it is a handmade/custom product which can’t be replaced, we’ll refund your money (please read above).Īny discount applied does not come off shipping price. Items bought on sale are not able to be returned or exchanged so please choose carefully. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. Please inspect your order upon reception and contact us immediately (within 24hours of receiving) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items or items altered any way from the original product), and personal care goods (such as beauty products). You can always contact us for any return question and issues If you receive a refund, the cost of return shipping will be deducted from your refund. You will be responsible for paying for your own shipping costs for returning your item. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us your return is accepted, we’ll send instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must NOT be a custom order, be in the same condition that you received it, unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. International Shipping is not offered at this time. Please contact us directly for the pick up address in Lake Hāwea, OTA, Wanaka 9382, New Zealand. Delivery times will be at the discretion of "For You &Yours" to fit in with other local deliveries. If your address is local to "For You&Yours" you may opt for hand delivery of your item instead of using NZPost. When purchasing height charts the rural network may choose to hold the height chart at the nearest depot due to its length. Rural delivery will occur an additional $5 charge. Shipping charges for your order will be calculated and displayed at checkout. Rural deliveries may take an extra 2-3 days. Rural addresses will incur an additional $5 fee Standard Urban Large item (e.g Height Charts and Celebration Boards) - $18 Shipments normally take 2-3 business days once shipped but may take longer during busy periods. You will receive another notification when your order has shipped. I will accommodate you if I can, however a 10% rush fee will be incurred.Ĭheck out my other Chooice listings or my FB and Instagram pages for more designs.Īll handmade/custom orders are processed within 10-14 working days (excluding weekends and holidays) after receiving your order confirmation email. If you have an urgent order, please contact me on Chooice or on Facebook. However anything significant – I will run past you first.Īll products are made to order – Current lead times are APPROX 10 working days. Some creative changes may be necessary for word/name placement etc. Additionally, while we do our best to show an accurate and true colour of our products, there may be slight variations in colour due to light and settings on monitors. The colours of the vinyl, paint, wood and grain pattern may vary from pictured due to the nature of the natural material. If you prefer to use a marker, ensure it is a thin permanent marker. We recommend purchasing our vinyl age markers as some pens may run or smudge. If you would like differing colours to the displayed Height Chart, and or a name added, please advise in the personalisation text field above. Height Charts can be personalised for an additional $5. Please select the height chart size that suits your family best in the drop down options above. They are ready to hang on the wall with a pre installed triangle hook, 50cm from the ground. This also makes the wood grain, paint and vinyl colours vibrant!Īll height chart measurement marks start at 50cm and go up to either 170cm or 190cm (with the exception of education centre gift height charts which go up to ~140cm depending on the design). The final step is a couple of water based clear coats which ensures that the vinyl can not be picked off with little fingers. Long lasting vinyl, paint and clear coat seal.
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